Privacy Policy

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 Maria Klinakis (“I,” “me,” or “my”) is committed to protecting the privacy and confidentiality of personal and personal health information collected through this website and in the course of providing wellness services. I operate as a sole proprietor in Canada and comply with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario’s Personal Health Information Protection Act (PHIPA). I collect only the information necessary to provide services and to operate my practice. This may include personal information such as your name, email address, phone number, appointment details, billing or payment information, and insurance information, as well as personal health information such as health history, treatment notes, assessments, and consent forms. I provide both Registered Massage Therapy services and additional wellness services, which may include low light laser therapy, reiki and energy healing, and bioresonance therapy. Information collected may relate to either regulated massage therapy services or non-regulated wellness services. Non-regulated services are offered for wellness purposes only and are not insured, regulated healthcare services.

Information may also be collected automatically through the website, including IP address, browser type, pages visited, and cookies, for website functionality and analytics purposes. Personal and personal health information is used solely to provide care or wellness services, schedule and manage appointments, maintain records as required by law and professional standards, communicate with you regarding appointments or services, process payments or insurance claims (where applicable), and improve website functionality. Information is collected, used, and disclosed with your knowledge and consent, except where permitted or required by law. Consent may be express or implied and may be withdrawn at any time, subject to legal, regulatory, and professional obligations.

I do not sell, rent, or trade personal information. Information may be disclosed only with your consent, to other healthcare professionals involved in your care, to insurance providers for billing purposes related to Registered Massage Therapy services, to trusted third-party service providers such as booking, payment, or record-keeping software under confidentiality obligations, or as required by law or regulatory authorities. Reasonable administrative, technical, and physical safeguards are used to protect information, including secure electronic systems, password protection, encryption where appropriate, locked physical files, and restricted access on a need-to-know basis. Records are retained for the period required by law and applicable professional standards.

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete, subject to limited legal exceptions. Requests should be made in writing and will be responded to within a reasonable timeframe. This website may use cookies; you may disable cookies through your browser settings. This website may also contain links to third-party websites, and I am not responsible for their privacy practices. This Privacy Policy may be updated from time to time, and the most current version will be posted on the website. Questions, concerns, or requests regarding privacy or personal information may be directed to Maria Klinakis at m.klinakis107@gmail.com or 647-293-2493.